FAQs

We hope that you adore what you ordered from noname cashmere but, in the event that you don’t, we’ve made it quick and easy to return items to us. For US order, please click here and follow the instructions there to start your return.

Domestic Returns:

Returns/exchanges are accepted within 21 days of receiving your order.

• Merchandise must be unworn, unwashed and plcaed back into the original bag.
• After we have received your return, please allow 3-5 business days for processing. Refunds will be issued in the form of which payment was received.
• Shipping charges, if applicable, are non-refundable.
• We are sorry to hear that your order was not to our normal high standard. If you receive an item that is damaged, please email stylist@nonameisneeded.com with a photo of your faulty item. If approved, we will respond with a return label.
• Gift cards are final sale.

Gifts with purchase are not eligible for exchange. If returning your order, gifts must be returned as well.

To return a gift, please visit our return portal here.You will see a link specifically for the return or exchange or gifts. Once you click on that, you will be prompted to input the order number and your email so that we can send you a gift card for the total value of the return that you can use on a new purchase.

After we have received your return, please allow 3-5 business days for processing. Refunds will be issued in the form of which payment was received.

Shipping charges are non-refundable for both domestic and international orders.

Afterpay is offered as a payment method in the checkout section.

Afterpay allows you to break your order total into 4 interest-free payments. Pay for your purchase over 4 equal installments, due every two weeks!

To keep our shipping process as efficient as possible for everyone, we are unable to edit or cancel orders once they have been placed. This includes address and shipping speed changes. Additionally we are not liable for orders sent to an incorrect address.

If you have a promotional code or gift card to use, you can input that once you have reached checkout, in the box labeled "Gift code or discount code". If you receive an error message and the discount it not applied to the order, please feel free to reach out to us for assistance.

Gifts with purchase are available only for U.S. orders at this time.

Promotional codes are valid on full priced items only. Promotions may not be combined.

Unfortunately, we sometimes oversell an item and will need to cancel and refund your order. We never want to do this but with popular items, it can happen. You will always be notified and refunded promptly if this happens and we can always suggest a similar item.

Yes! Check out our size guide here.

We offer free ground shipping on US orders $100+.

2 day shipping is generally $40 - placed after 9 am PST will be shipped the following business day.

Overnight orders placed after 9 am PST will be shipped the following business day.

Orders placed over the weekend will ship the following business day.

We do ship to PO Boxes via USPS.

Sometimes the delivery driver will mark the package as delivered before actually releasing the package. For these scenarios, we ask that you wait 24-48 hours to see if the package ends up getting delivered. We also ask that you check with your neighbors or check around the outside of your house or apartment building. If you are still unable to locate the package, please contact one of our stylists so that we can assist you.

Yes! To reach out about wholesale please fill out this form.

• Valid on full-priced items only; exclusions apply.
• Not valid on previous purchases.
• Not redeemable with free gifts or for cash.
• Cannot be combined with other offers.
• Limit one use per order.
• Free gift must be returned with order for full-refund.
• Free gift is valid while supplies last; no substitutions.
• Free gifts cannot be returned or exchanged.
• Final Sale items cannot be returned or exchanged.
• Promotions are subject to change.

E-Gift cards are the perfect gift for that someone special. Choose the gift card total right for you and then proceed to checkout. Once you have completed your purchase, the gift card code will be sent to you via email and you can then choose to print it, email it or copy it into a text to the gift card recipient.

*Please note that gift boxes and gift messages do not apply to digital gift cards. Gift cards are final sale.

Gift cards do not expire! There are also no service fees.

Gift cards can only be redeemed online.

Gift card orders cannot be canceled. They are final sale and cannot be returned or refunded.